Accessibility Statement

Last updated: June 2024

Welcome to Clu, and thank you for taking the time to read our Accessibility Statement. Clu is an skills-based hiring platform purposefully designed to create equity of opportunity in the job market. We are passionate about social inclusion and are committed to providing job seekers and employers the opportunity to connect via our platform.

Our Commitment to Accessibility
We are committed to making our website as usable as possible for everyone. We welcome constructive feedback regarding the accessibility of this website, which we will carefully review and use to improve.

If you encounter any barriers or would like to request enhancements, please let us know. Provide the page address and the browser you are using when submitting feedback. You can contact us anytime by emailing hello@getaclu.io, writing to us at our registered office address below, or calling 0800 861 1768.

What’s in this Statement?
This Accessibility Statement outlines the measures we’ve implemented to ensure everyone engaging with Clu has a positive and rewarding experience when using the Website. It aligns with the principles set out in our Acceptable Use Policy and Website Terms.

Who Are We and How Can You Contact Us?
https://getaclu.io is a website operated by Included.AI Limited, ("Clu" or "we"). We are registered in England and Wales under Company number 13111292, and our registered office is at:
Floor 3, Capital Tower Business Centre, Greyfriars Road, Cardiff, Wales, CF10 3AG.

You can contact us anytime by emailing hello@getaclu.io, writing to us at the above address, or calling 0800 861 1768.

Accessibility Standards
All templates on this website have been independently tested to comply with Level AAA of the W3C’s Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines are the internationally recognised benchmark for building accessible websites and ensuring inclusivity for people with disabilities and neurodiverse users.

Conformity to these guidelines ensures our website is user-friendly for all. However, we are committed to exceeding these benchmarks, incorporating user feedback to enhance neuro-inclusivity and ensuring an adaptive experience for every user.

Adapting Your Experience to Your Needs
We encourage you to customise your browsing experience to suit your preferences. For example, you might change the site’s colours, increase the text size, or use screen readers to have the content spoken aloud.

To help you tailor your experience using accessibility features already built into your computer or by installing assistive technologies, we recommend visiting AbilityNet.

Commitment to Neuro-Inclusive Accessibility
In addition to adhering to WCAG 2.1 standards, we are prioritising the needs of neurodiverse users by:

Offering clear and consistent navigation structures.
Avoiding flashing or animated elements that could be disruptive.
Providing plain language instructions and minimal jargon across all content.

Enabling users to customise their interaction with Clu, such as choosing high-contrast text or simplified layouts.
If you have specific neuro-inclusive accessibility needs or suggestions, contact us at hello@getaclu.io.

Limitations of This Site’s Accessibility
While we strive for full accessibility, there are some limitations:

Employer-Generated Content: Employers supply their own profile and job description content. While we encourage plain English and minimal jargon, we cannot guarantee full compliance across all employer-provided content.
Video Content: Our video content includes transcripts and captions, but we currently do not provide audio descriptions or British Sign Language (BSL) interpretation due to resource constraints. However, these features are part of our future accessibility roadmap.

Browser Compatibility
Our website is tested for compatibility with modern browsers, including: Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, Brave.
We are aware of some unavoidable compatibility issues with certain Firefox browser versions and are actively working to resolve them.

How to Notify Us About Updates or Suggestions

We are committed to making our website as usable as possible for everyone, whatever your usage requirments or chosen technology. We welcome all constructive feedback regarding the accessibility of this website and associated platforms, which will be carefully considered. Please give us the page address and the browser you are using when submitting any feedback.

If you encounter accessibility issues or have suggestions for improvements, please let us know. Reach out to us at:

Email: hello@getaclu.io
Phone: 0800 861 1768
Registered Office: Floor 3, Capital Tower Business Centre, Greyfriars Road, Cardiff, Wales, CF10 3AG

Your feedback helps us ensure Clu continues to be a leader in accessibility and inclusion.